Pinnacle Cookies Policy

We at Pinnacle use cookies and similar tracking technologies to operate our website, improve your experience, and keep our platform secure. This Cookies Policy explains what cookies are, how we use them across pinnacle.com and pinnacle.ca, and how you can manage your preferences. By continuing to browse our site or by using Pinnacle login, you agree to our use of cookies as described below.

What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They allow us to recognize your browser, remember your preferences, and provide a smoother, more personalized experience whenever you return to Pinnacle. We may also use similar technologies, such as web beacons, pixel tags, and local storage, which we collectively refer to as "cookies" throughout this policy.

Our Legal Basis for Using Cookies

We rely on your consent and our legitimate business interests to place cookies on your device. Essential cookies are used based on our legitimate interest in operating a secure and functional platform, while non-essential cookies, such as marketing and analytics cookies, are used only after you provide your consent through our cookie banner or preference settings.

How We Use Cookies

We use cookies for a variety of purposes to support our operations and enhance your experience with our services, including sports betting, Pinnacle casino, and our live casino offerings.

• We use essential cookies to enable core site functions, such as keeping you logged in after your Pinnacle casino login and processing secure transactions.
• We use cookies to remember your account settings, language preferences, and currency selection.
• We use analytics cookies to understand how you interact with our platform, including which pinnacle slots, sportsbook markets, or promotions you visit most often.
• We use cookies to detect and prevent fraud, unauthorized access, and other security threats.
• We use marketing cookies to deliver relevant advertising and to measure the performance of our campaigns, including any pinnacle promo code or pinnacle bonus code offers you may see.
• We use cookies to support the functionality of the Pinnacle app and Pinnacle Lite, ensuring smooth performance across devices.

Categories of Cookies We Use

Our cookies generally fall into the following categories:

• Strictly Necessary Cookies - We use these cookies to allow you to move around our site and use essential features, such as accessing secure areas after Pinnacle login and completing a Pinnacle deposit or Pinnacle withdrawal.
• Performance and Analytics Cookies - We collect anonymized information about how visitors use our site, such as which pages are visited most frequently, so we can improve our services over time.
• Functionality Cookies - We use these cookies to remember choices you make, such as your preferred display settings or whether you have dismissed certain notifications.
• Targeting and Advertising Cookies - We and our advertising partners use these cookies to build a profile of your interests and show you relevant ads on our platform and elsewhere online.

Third-Party Cookies

We work with trusted third-party providers, including payment processors, analytics companies, and marketing partners, who may also place cookies on your device when you use our services. These third parties include our games providers, such as Pragmatic Play, Evolution, and NetEnt, as well as our payment partner, Impyrial Holdings Ltd, which processes transactions on our behalf. We do not control these third-party cookies directly, and we encourage you to review the respective privacy and cookie policies of these providers for further details.

Payment and Security Partners

When you make a Pinnacle deposit or request a Pinnacle withdrawal using methods such as Visa, Mastercard, Skrill, Neteller, or cryptocurrencies like Bitcoin, Litecoin, and USDT Tether, our payment processing partners may use cookies to verify transactions, prevent fraud, and ensure secure processing of your funds.

Cookies Related to Our Games and Promotions

We use cookies to track your engagement with our gaming content, including live dealer tables, table games, and our full library of pinnacle slots. This allows us to ensure fair delivery of promotional campaigns, such as Drops & Wins, Spinoleague, and The Non-Stop Blasts, and to correctly attribute any pinnacle free spins or tournament rankings you may qualify for. We also use cookies to help verify eligibility where a pinnacle no deposit bonus or other promotional offer is available, ensuring that terms are applied correctly to your account.

How Long Do Cookies Last

Cookies used on our website may be either session cookies or persistent cookies:

• Session Cookies - These are temporary and are deleted from your device once you close your browser.
• Persistent Cookies - These remain on your device for a set period, or until you delete them manually, and help us recognize you on subsequent visits to Pinnacle.

Managing Your Cookie Preferences

We give you control over how cookies are used when you visit our site. You can manage your preferences in the following ways:

• You can adjust your cookie settings through the consent banner displayed when you first visit our website.
• You can change your browser settings to block or delete cookies at any time; however, disabling certain cookies may affect the functionality of our site, including your ability to complete Pinnacle register steps or place pinnacle sports bets.
• You can opt out of targeted advertising cookies through your browser settings or through industry opt-out tools where available.

Impact of Disabling Cookies

If you choose to disable or block cookies, some features of our platform may not function as intended. For example, you may not be able to remain logged in after Pinnacle casino login, and certain personalized content, such as tailored offers or game recommendations, may no longer be available to you.

Cookies on the Pinnacle App and Mobile Site

We also use cookies and similar technologies within our mobile experience, including the Pinnacle app and our mobile-optimized website, to maintain session security, remember your preferences, and support smooth navigation between our casino, live casino, and sportsbook sections.

Data We Collect Through Cookies

Through the use of cookies, we may collect information such as your IP address, device type, browser type, operating system, referring website, pages visited, and the length of your visit. We handle this information in accordance with our Privacy Policy, which explains in detail how we collect, use, and protect your personal data.

International Use and Restricted Territories

Our services are intended for customers in over 100 countries; however, we do not offer our services to residents of certain restricted territories, including but not limited to the United States, the United Kingdom, France, and other jurisdictions listed in our Terms and Conditions. Cookie consent mechanisms displayed to you may vary depending on your location and applicable local regulations.

Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Any changes will take effect immediately upon posting on our website, and your continued use of Pinnacle following any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about our use of cookies or this Cookies Policy, we invite you to contact our support team via LiveChat, available 24/7, or by emailing us at customerservice@pinnacle.com. Our team is available in multiple languages, including English, French, Spanish, Portuguese, and others, to assist you with any concerns.